Legal
Privacy Policy
Last updated: 5th October 2026
1. Who We Are
Peter Kunos EV, 2094 Nagykovácsi, Fűrész u. 19, Hungary, is the data controller. Entrepreneur registration number: 57029663. Tax number: 58681963-1-33. Contact: info@pocketwalkbudapest.com, www.pocketwalkbudapest.com.
2. Data We Process
Depending on how you use the service, we may process your name, email address, billing details, purchase and transaction information, account and tour progress, messages you send us, and technical information such as IP address, browser, device and language settings.
3. Why We Process Data
We process data to provide purchased tours, administer accounts and payments, issue invoices, answer support requests, operate and secure the website, and—where consent is required—measure how the site is used.
4. Payments and Invoicing
Stripe processes payment information. We do not store full card details. Billing information may be shared with our invoicing provider where invoicing is enabled.
5. Location Data
If you allow location access, the tour uses your device location to show your position and help you reach the next stop. Location permission is optional, although navigation features may be limited without it. Location data is not sold or used for advertising.
6. Cookies
The website uses cookies necessary for sessions, language choice and core functionality. Any future non-essential analytics or advertising cookies will require the appropriate consent.
7. Service Providers and Transfers
We may share personal data with service providers where necessary to operate and provide the PocketWalk service, including providers of: website hosting and infrastructure: https://mediapaletta.hu/; payment processing: Stripe; invoicing and accounting: Billingo; maps and location-related services: OpenStreetMap; analytics and website performance: Google Analytics; These providers may process personal data on our behalf and only to the extent necessary to provide their services. Some service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we rely on appropriate legal safeguards required by applicable data protection law, such as an adequacy decision or Standard Contractual Clauses.
8. Retention
Personal data is kept only as long as needed for the purpose for which it was collected and for applicable accounting, tax, security and legal obligations.
9. Your Rights
Depending on the circumstances, you may request access, correction, deletion, restriction, objection or portability, and may withdraw consent where processing is based on consent. Contact us to exercise these rights.
10. Complaints and Contact
You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH). For privacy questions, contact info@pocketwalkbudapest.com or +36 30 356 54 89.